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Adding a Downloadable Product

A downloadable product can be anything that you can deliver as a file, such as an eBook, music, video, software application, or update. You can offer an album for sale and sell each song individually. You can also use a downloadable product to deliver an electronic version of your product catalog.

Go to -> Products -> Add New

Add product name
  1. Fill in the product Name
  2. Fill In the product description as indicated below
add product name and description
  1. By Product data select downloadable
  2. Fill in the regular price and sale price if applicable
  3. Fill in the file name and either supply a link where the file is stored or choose upload and upload the file from your pc/phone. Click save file
  4. Enter download limit if you would like to limit how many times the client can redownload the file
  5. Enter download expiry if you would like to specify how long the link will stay active for after purchase. As seen below in the image.
fill in downloadable options
  1. Add a short description if you would like. this will appear under the price on the product page.
add a short description
  1. Next on the right hand pane, choose product category
  2. Enter keywords for the product
  3. Select a featured image
  4. Select more images if you would like to add more images to your product
add to category, add tags, add images

That’s it!. Now click on Publish.

Downloadable Variations
Variable products can also have downloadable variations. When adding a variation tick the Downloadable checkbox and more options appear.

The ordering process for downloadable products is:

-> The customer adds a downloadable product to their cart.
-> The customer checks out and pays.
-> After the payment, several things can happen depending on your setup:
If items in the order are all downloadable + virtual, the order is completed.
If items are physical and downloadable/virtual, the order is processing until you change it.
-> Once complete, or if the option “Grant access to downloadable products after payment” is enabled, the customer can:
Be granted download permission
See download links on the order received page
See download links in their email notification
See download links on their ‘My Account’ page if logged in
Customers can then download files.

Invoice/Order Email
The customer receives an invoice/order confirmation with a clickable link to download if the order is processed and paid.

To add a physical Product please see: https://3moonsonline.co.za/help-desk-2/adding-and-managing-products/

Next How to add a variable product
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